Customer Service

Customer Satisfaction
We want to meet your expectations for excellent customer service and quality products. Your satisfaction is guaranteed - if you are disappointed for any reason, please let us know. Please visit our ebay(R) Feedback page for customer comments!

Orders & Discounts
Please order with confidence - our site features a secure server and Shopping Cart.

5% Discount on Orders of $25.00 or More: Enter the code 5DISC25 in the Promotion Box when you check out, and receive a 5% discount on orders of $25.00 or more. Please note: this discount does not apply to Sale items, and no other discounts or offers apply.

Please visit our Frequent Shopper Club page for information on the club 10% Discount.

No discounts are available for ebay auction purchases, due to the commissions and fees charged by ebay.

Payment Methods Accepted

We accept VISA, MasterCard, American Express, Discover, Checks (U.S. only), Money Orders and PayPal (for PayPal, choose Check or Money Order at Checkout and let me know to send you a PayPal invoice)

Our Location
We are a web/mail/phone order business only, and therefore have no store to visit. Unfortunately our insurance company will not allow us to invite customers on site.

Return Policy
Web Site, Phone, and Email Orders:
Satisfaction is guaranteed! All returns must be made within 14 days. Please notify us before you return your item, and include your name and address. It would be helpful if you also included the reason for return. Upon receipt of the return in our office, the item will be replaced or the item's cost will be refunded (your choice). Postage to return the item will also be refunded to you if the item arrived damaged.

Privacy Policy
We do not sell or give out customer information.